For returns:

You'll receive your refund to My Credit under your account (for registered users) or as a Return Voucher (for guest users).

Here's how long it will take:

1. 2-3 business days to receive your returned items.
2. 2 business days to perform a quality check and issue the refund
3. Your My Credit balance will be updated once the quality check is complete. Guest users will receive the Return Voucher to their email within 48 hours of the quality check confirmation

For cancellations:

If you cancel your OmanNet debit card order in full, you’ll receive a card refund. If you cancel a part of your order, you’ll receive either a My Credit refund (for registered users) or a Return Voucher (for guest users). Return Vouchers will be emailed to you within 48 hours of the quality check.