Here’s how it works: 
 Return to store – If you pay by cash and then return a product to one of our stores, we'll give you a cash refund. You can also opt for a Credit Note that you can spend online or in-store, or a refund to My Credit in   your account. 
 Call for a pickup – You can ask Customer Support to transfer your refund to your bank account, or opt for refund to My Credit in your account. Guest users can opt for a Return Voucher. 
 Online return – We’re sorry, we won’t be able to offer you a cash refund or a bank transfer. You'll receive a refund to My Credit in your account, while guest users will get a Return Voucher.
 Credit Notes and Return Vouchers are single-use vouchers valid for 6 months from the date of issue and you can use them to shop Centrepoint products either online or in-store. 
 My Credit refunds go to the My Credit section in your account and can be used to shop any of our online brands.